It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. : Visit the My Aged Care assessor portal at https://myagedcare-assessorportal.health.gov.au. In this circumstance, the service provider will need to refer the client to My Aged Care to assure the conduct of a holistic assessment and ongoing access to services. If you have questions, we encourage you to: If you still have questions, contact the My Aged Care helpline below. My Aged Care – National Screening and Assessment Form User Guide. This includes assessments of their performance against the Quality Standards through comprehensive audits and assessment contacts. This video provides an overview of the end-to-end client journey within My Aged Care. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday. : Visit the My Aged Care assessor portal on . Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. Please provide your information. My Aged Care service provider and assessor helpline. Call the My Aged Care service provider and assessor helpline on 1800 836 799 for help with the My Aged Care system and technical support. Administrators are responsible for setting up the organisation, including managing outlets, services and staff accounts for all outlets in the portal. The … Alternatively, you can go to the ‘My Aged Care assessor portal’ page of the Department’s website and select ‘Log in’. How My Aged Care can help you - Transcript. the My Aged Care assessor portal. The RAS use the My Aged Care assessor portal and NSAF to record the assessment and support plan, and make referrals to services. Aged care assessors must use this portal to manage referrals for assessment, record assessment details and manage client information such as support plans and referrals to services. Learning Design, Development and Delivery. View our guides and resources on carrying out assessments and managing assessments in the My Aged Care assessor portal. It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. To do this, choose My Aged Care from the services list (see Image 1 below). MY AGED CARE - Changes to the PROVIDER PORTAL USER INTERFACE. Note: All screenshots used show test data and do not reflect real client data … In this circumstance, the service provider will need to refer the client to My Aged Care to assure the conduct of a holistic assessment and ongoing access to services. Alternatively, you can go to the ‘Information for Assessors’ section of the Department’s website at https://agedcare.health.gov.au/programs-services/my-aged-care/information-for-assessors and select the ‘My Aged Care Assessor Portal’ link. The app gives assessors access the information they need when no network connection is available. Aged Care Assessment Supplementary Guidelines for Younger People. This guide is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). The myAssessor app allows assessors to prepare for assessments by downloading client assessment referrals (whilst connected to the internet) to their supported mobile device before they visit clients. We are here to support people and their loved ones to understand more about their vision condition and as part of their support network help them live life the way they want. The My Aged Care service provider and assessor helpline: 1800 836 799 can assist with enquiries relating to the My Aged Care system and provide technical support. Administrators are responsible for setting up the organisation, including managing staff accounts in the portal. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday. ACATs will begin to transition to the My Aged Care assessor portal on a state-by-state basis from September to December this year. This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). To provide an overview of the changes to the Provider Portal user interface (compared to the current interface) To demonstrate some key changes/improvements for users. The My Aged Care consultant will also confirm if you are eligible for an aged care assessment. Referral to aged care services should NOT take the place of post-acute services. The myAssessor app allows assessors to prepare for assessments by downloading client assessment referrals (whilst connected to the internet) to their supported mobile device before they visit clients. Once you have logged into myGov, you need to connect your My Aged Care Online Account. Training Needs Analysis. For all guides, fact sheets, and videos about assessments, view all assessment resources. The app allows functionality from the My Aged Care assessor portal … Purpose of presentation. Service delivery information. Aged Care Assessment Program The Aged Care Assessment Program is administered by Health. Step 3: Connect your My Aged Care Online Account to your myGov account. My Aged Care provider portal. This is so the ACAT can work out their eligibility for care. All quality assessors must be registered under the Aged Care Quality and Safety Commission Rules 2018. If your representative is with you at your face-to-face assessment, you can ask the assessor to add them as a representative. © Commonwealth of Australia | Department of Health, manage assessments in the My Aged Care assessor portal, RAS quick reference guides to the assessor portal, ACAT quick reference guides to the assessor portal, read the Assessment Manual and our resources and guides, talk to your colleagues, team leader or manager. These guidelines help Aged Care Assessment Teams (ACAT) to assess younger people seeking aged care services during the National Disability Insurance Scheme (NDIS) roll out. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). Make sure they have their Medicare number ready. MY AGED CARE - Changes to the PROVIDER PORTAL USER INTERFACE. If you would like a response please use the enquiries form instead. Contact centre staff will conduct screening by asking a series of questions over the phone to understand a client’s needs and determine the appropriate client pathway. endstream endobj startxref %%EOF Then follow the online prompts, as instructed. The app is used only to authenticate with the My Aged Care assessor portal and users can continue to use their preferred device to undertake their business activities. The ACAT accesses the form through the My Aged Care assessor portal and sends a printed version to the person to complete. If you work for an aged care service provider, you need to request access to the service provider portal through your organisation’s administrator. Contact details, assessment outcomes, (including a support plan) Service Providers. The app gives assessors access to the information … To receive My Aged Care support you need to be at least 65 years old and have difficulty completing some day-to-day tasks. These assessments are undertaken by registered quality assessors. 435 0 obj <>stream Australian and state and territory governments work together to operate ACATs across Australia. The app allows functionality from the My Aged Care assessor portal to be available on the mobile device, allowing the assessor to capture important client details, perform an assessment using an electronic version of the National Screening and Assessment Form (NSAF) and create a preliminary Support Plan. These resources will help assessors to use the My Aged Care assessor portal. To ready users for the change on 24 July 2017. The helpline is available 8am to 8pm Monday to Friday & 10am to 2pm Saturday, local time across Australia. the Department of Health website. The app allows functionality from the My Aged Care assessor portal to be available on the mobile device, allowing the assessor to capture important client details, perform an … If a person is seeking services provided under the Aged Care Act 1997 they must complete the Application for care under the Aged Care Act 1997 form. A person can also be assigned an Administrator role within the portal for either the organisation or one or more outlets. the My Aged Care assessor portal. July 2017. Screening and creating an action plan. Purpose of presentation. 114 0 obj <>/Filter/FlateDecode/ID[<06018430851E36468DA5AA5B11C0373C><45B0970D095CA046BE9C1CF6E378FF1D>]/Index[92 344]/Info 91 0 R/Length 131/Prev 918325/Root 93 0 R/Size 436/Type/XRef/W[1 3 1]>>stream If you still have questions after reading these and talking to your colleagues, find out how to contact us for help. If you are accessing a My Aged Care Online Account for someone you represent: please read through the representatives section further down this page before proceeding. the My Aged Care assessor portal. Find out how to manage assessments in the My Aged Care assessor portal. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services. The My Aged Care Client Portal User Guide (Client Portal User Guide) outlines how clients (you) and representatives (such as carers or others who may act on your behalf) will use the My Aged Care client portal (the client portal). central point of access for aged care services and information in Australia Step 3: Connect your My Aged Care Online Account to your myGov account . Please provide your information. We are always looking for ways to improve our website. My Aged Care service provider and assessor helpline This helpline is for government-subsidised aged care service providers and assessors. We can provide support to help you access Australian Government-funded aged care services. This is a requirement to undertake assessments of aged care services. RAM lets organisations manage their authorised contacts in one place and control who can act on their behalf across eligible government online services. Once you have logged into myGov, you need to connect your My Aged Care Online Account. We are here to support people and their loved ones to understand more about their vision condition and as part of their support network help them live life the way they want. A person can also be assigned an Administrator role within the portal for either the organisation or one or more outlets. h�b```b``�``a``5ab@ !�+s|`a`ؐ��[�. Your details. If you are eligible, you will be referred to an assessment service such as APM. To provide an overview of the changes to the Provider Portal user interface (compared to the current interface) ... MY AGED CARE - Changes to the ASSESSOR PORTAL USER INTERFACE Last modified by: STRINGER, Bethany Company: 0 Download My Aged Care – Logging in to the My Aged Care Assessor Portal using myGovID as Word - 1.1 MB, 11 pages We aim to provide documents in an accessible format. Call My Aged Care on 1800 200 422 with your chosen representative. The helpline is available from 8am to 8pm Monday to Friday and 10am to 2pm Saturday, local time across Australia. The myAssessor app enables My Aged Care assessors to undertake assessments where they do not have access to the internet. Ask your assessor during your assessment. The ‘My Aged Care changes in 2015’ fact sheet provides an outline of what assessors need to know about the changes. Vision Australia is a registered provider with My Aged Care. h�bbd```b``{"�H��`Wɜ����"�`��d ������� "��"7�$S�t�8l���,�Y`[� ��L@��� U vR���p�(9�Hƹ��0J���Qr ����K v93 Vision Australia is a registered provider with My Aged Care. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments. July 2017. The myAssessor app enables My Aged Care assessors to undertake assessments where they do not have access to the internet. Administrators are responsible for setting up the organisation, including managing outlets, services and staff accounts for all outlets in the portal. If you're having problems using a document with your accessibility tools, please contact us for help . The My Aged Care Client Portal User Guide (Client Portal User Guide) outlines how clients (you) and representatives (such as carers or others who may act on your behalf) will use the My Aged Care client portal (the client portal). My Aged Care service provider portal Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. The fact sheet includes information about the introduction of My Aged Care portals for accessing the system, central client records, the national screening and assessment process and electronic referrals. You will need the email address you registered with My Aged Care. Narrator: My Aged Care is your starting point to access government-funded aged care services. 0\ $jhg &duh &olhqw 3ruwdo 8vhu *xlgh 5$6 7kh 0\ $jhg &duh 5hjlrqdo $vvhvvphqw 6huylfh 5$6 frqgxfw idfh wr idfh krph vxssruw dvvhvvphqw iru folhqwv Designing new courses, or customising existing training in collaboration with you. My Aged Care – Assessor Portal Resources . %PDF-1.6 %���� This helpline is for government-subsidised aged care service providers and assessors. The Your details. My Aged Care assessor portal. The app allows functionality from the My Aged Care assessor portal to be available on the mobile device, allowing the assessor to capture important client details, perform an assessment using an electronic version of the National Screening and Assessment Form (NSAF) and create a preliminary Support Plan. They include fact sheets, guidelines, quick reference guides and … Call the My Aged Care service provider and assessor helpline on 1800 836 799 for help with the My Aged Care system and technical support. Indigenous community members can receive services from the age of 50. 92 0 obj <> endobj The Aged Care Quality and Safety Commission (the Commission) manages the accreditation of residential aged care services across Australia and the quality review of home services. 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